Order Confirmation & Deposit: A 50% non-refundable deposit is required to confirm all custom cupboard orders. Production begins once the deposit is received, and the remaining balance is due upon completion before delivery or installation.

Custom Design & Approval: All designs and specifications will be finalized and approved by the customer prior to production. Any design changes after production has begun may result in additional costs and lead time adjustments.

Lead Time: Production timelines vary based on the complexity of the design. Estimated lead times will be provided upon order confirmation, but may be subject to change due to unforeseen circumstances. Customers will be notified of any delays.

Materials & Craftsmanship: We use high-quality materials for all custom cupboards. Natural variations in wood and finishes may occur, which are part of the handmade process and are not considered defects.

Cancellation & Refunds: Due to the custom nature of our products, orders cannot be canceled once production has started. Deposits are non-refundable, and no refunds will be issued for completed products.

Warranty: We offer a one-year warranty on materials and craftsmanship. This does not cover general wear and tear, misuse, or damage caused by improper installation or maintenance.

Liability: We are not liable for any delays, damages, or losses caused by factors beyond our control, including but not limited to shipping issues, natural disasters, or third-party contractors.

Governing Law: These terms and conditions are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved through mediation or in the courts of [Your Jurisdiction].